Shipping & Delivery
1. SHIPPING & DELIVERY POLICY
At HalaYall Shop, we provide Standard delivery to any address within Saudi Arabia. However, do note that we do not deliver to PO Boxes, military and restricted areas.
On the front, we deliver to most cities that our logistics partners have affiliates in, and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly, and safely.
2. ORDER STATUS & TRACKING
All orders placed from Sunday to Thursday (excluding public holidays) will be processed and shipped within 2 to 5 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing, and dispatching of orders. An email confirmation will be sent for all orders once received.
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.
For all international deliveries, the time taken is dependent on our logistics partners and their affiliates. However, rest assured that your order is safely on its way and may track its status here.
3. TAXES, DUTIES & TARIFFS
For all international orders, you will need to pay for all import taxes, duties, and tariffs (if any) as per your country’s governing laws in order to clear customs.
4. MODE OF PAYMENTS
We accept payments via VISA/MASTER credit and debit cards, We accept payments via MADA.